Search Intent
The true intention of the user behind a search query. Modern ranking is largely determined by how well a page matches the intent.
Search intent is the goal a user wants to achieve when typing a query into a search engine. Google analyses intent using hundreds of signals and tries to show results that best match expectations: informational, navigational, transactional, or commercial.
What is search intent
Intent answers the question 'why is the user searching for this?' For example, the query 'iPhone 15' could mean wanting to buy, check the price, read a review, or compare specs. Google, based on millions of users‘ behaviour, determines the most likely intent and shapes the SERP accordingly.
Types of intent
- Informational (Know): user wants to learn something (e.g., 'how to brew tea', 'capital of France').
- Navigational (Go): user wants to go to a specific site ('facebook', 'youtube login').
- Transactional (Do): user is ready to take action – buy, download, register ('buy iPhone 15', 'download photoshop free').
- Commercial investigation (Do – intermediate): user compares products or services before buying ('iPhone 15 vs Pixel 8', 'best laptops 2025').
Why intent is critical for ranking
If for the query 'Napoleon' the top results are articles about the military leader, a recipe for Napoleon cake cannot rank, no matter how well optimised. Google looks at the page types in the top 10 and behavioural signals (CTR, dwell time) to determine dominant intent. A page that does not match that intent will be demoted.
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